Terms of service

BraaiGear is operated in Pretoria, South Africa. For assistance, email braaigear.co.za@gmail.com.

Orders and payments

Please check your products, quantities and delivery details before completing your purchase. You must provide accurate information and be authorised to use your chosen payment method.

Product prices and applicable delivery charges are shown before payment. If an item becomes unavailable after payment, we will notify you and refund the unavailable item. We will not substitute a different product without your agreement.

Product information and use

Check product specifications and compatibility before ordering. Follow the supplied operating and safety instructions. Product photographs may include accessories or styling items; the product description identifies what is included.

Delivery and returns

Our Shipping Policy and Return and Refund Policy explain the arrangements that apply to your order. These policies do not reduce your statutory consumer rights.

Privacy

Our Privacy Policy explains how personal information is collected and used when you shop with us.

Website use

You may not use this website for fraud, unlawful activity or attempts to interfere with its operation.

Responsibility

Nothing in these terms excludes responsibility or consumer protections that cannot legally be excluded.

Changes

We may update these terms for future purchases. Changes will not retrospectively reduce the rights attached to an existing order.

Contact

Email: braaigear.co.za@gmail.com